Terms & Privacy

1. Nature of Services

Tarot readings and spiritual consultations provided by Luke Woolston are intended for entertainment, personal reflection, and spiritual guidance purposes only. They do not constitute medical, legal, financial, or psychological advice. You should always consult a qualified professional for matters relating to health, law, finance, or mental wellbeing.

2. No Guarantees

Readings are based on interpretation and intuition. No guarantees are made regarding the accuracy, completeness, or outcome of any reading. The future is not fixed, and readings reflect potential trajectories based on current energies and circumstances.

3. Client Responsibility

You are solely responsible for any decisions or actions you take based on a reading. Luke Woolston accepts no liability for any consequences arising from the interpretation or application of information provided during a session.

4. Age Requirement

You must be at least 18 years of age to book a reading. If you are under 18, you must have the consent of a parent or legal guardian.

5. Booking and Payment

All bookings are made through the designated booking system on this website. Payment is required at the time of booking and is processed securely via Square. Prices are listed in Australian Dollars (AUD) unless otherwise stated.

6. Cancellations and Refunds

Cancellations made at least 24 hours prior to the scheduled appointment are eligible for a full refund or rescheduling. Cancellations made within 24 hours of the appointment are non-refundable. No-shows are non-refundable. Luke Woolston reserves the right to cancel or reschedule any appointment, in which case a full refund will be provided.

7. Confidentiality

All readings are treated as confidential. The content of your reading will not be shared with any third party without your explicit consent, unless required by law.

8. Right to Refuse Service

Luke Woolston reserves the right to refuse service to anyone at any time, for any reason. This includes the right to end a reading in progress if the reader feels it is appropriate to do so. In such cases, a refund may be offered at the reader's discretion.

9. Intellectual Property

All content on this website, including text, images, and design, is the property of Luke Woolston and is protected by copyright. Reproduction, distribution, or use of any content without prior written permission is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Luke Woolston shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in connection with the use of services provided, including but not limited to emotional distress, financial loss, or any other damages.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

1. Information We Collect

When you book a reading or contact us, we may collect personal information including your name, email address, phone number, and any details you choose to share during the booking process or reading.

2. How We Use Your Information

Your information is used solely for the purpose of providing the requested services, communicating with you about your booking, and improving our services. We do not use your personal information for marketing purposes without your explicit consent.

3. Data Storage

Your personal information is stored securely and is only accessible to Luke Woolston. We use industry-standard security measures to protect your data from unauthorised access, alteration, or destruction.

4. Third-Party Services

We use third-party services for booking (Cal.com) and payment processing (Square). These services have their own privacy policies, and we encourage you to review them. We do not share your personal information with any other third parties.

5. Cookies

This website may use cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To make such a request, please contact us at the email address below.

7. Data Retention

We retain your personal information only for as long as necessary to provide the services you have requested, or as required by law. Booking records may be retained for accounting and legal purposes.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the website and services constitutes acceptance of any changes.

9. Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact: lukewoolston@gmail.com